Mobikwik is one of the leading online recharge platforms in India, Every day millions of users from different part of India do transactions to complete his/ her mobile prepaid/ Postpaid/ DTH/ Gas/ Electricity bill payments online. Sometimes they need to Mobikwik Customer care number to contact any of the Mobikwik executives in case of any problem. Here in this article, we are going to list some of the ways to contact Mobikwik representatives both online and offline.
- To understand the terms & conditions of any offers
- Recharge failure
- To know about the new offers
- To inquire about any pending cashback
- To inquire about any pending refund payments
- Account login or blocking issue
- Online Prepaid mobile recharge
- Online Postpaid bill payments
- DTH Recharge
- Gas bill payment of various state or territories.
- Water bill payments
- It works as a digital wallet that means you can store money in it and use that to send it to other Mobikwik users.
- Make payments on online/ offline merchant store.
Different ways to contact Mobikwik customer care number>As I already told you that there are many ways using which a customer can contact the Mobikwik customer care executive. Below we are going to explain the different methods in brief
1- Live call>This is the simplest and most common and effective method to contact the Mobikwik Customer care number. With this method, the user needs to dial a phone number and the representative sitting on the other side will answer you just like you are talking to someone live over the call. Users can check the Mobikwik customer care number toll free.
You can ask your question with the representative directly and the agent will answer that accordingly. With this method, you would be able to get your query resolved instantly or raise your complaints immediately.
2- Email method->This is the second most likely used way to contact Mobikwik customer care. In this method, the user writes his query/ Complaints and send it to the Mobikwik Email Support desk. The executive on the other side reads your email and answer your question and revert back on the same receiving email id.
There are many benefits of email contact the first benefit is you are getting response/ answer in a written format which can work as a proof in future. Secondly, you don’t need to wait in a queue to get someone to respond to you. You just marked the email and your job is over.
3- Chat Process-his method is one of the fastest growing methods which works as a direct bridge to connect the company with the customers. This method is already famous in tier 1 countries and rapidly growing in tier 2 or fast-growing economies like India.
Many companies provide online chat options through the website using which customer can chat with any of the available Mobikwik customer care executives sitting on the other side.
There are many benefits to having a chat conversation over a call or email and that is- Live interactions with the authorized chat executive, Mostly available 24*7, Live conversation, Easy availability (Most websites have the chat options located at the bottom of the website)
4- Letter conversation-his is the most ignored and time-consuming conversation method of any company. In this, a customer writes a letter in an envelope and send it to the respective office address. In meantime, the customer can wait for 10 to 15 days to get the reply from the other side.
There are many disadvantages of this method, first of all, it is time-consuming, This method was working a few decades back but since the evolution of other online communication methods like Fax, Mobile Phone, Email, Chat this conversation method has become obsolete.
Working Mobikwik customer care number July 2018- Mobikwik has different numbers for different states. With centralized numbers on which anyone can make the call.
Mobikwik customer care number Delhi- 011-3090-8686
Mobikwik customer care number Mumbai- 022-3093-2093
Other then this users can contact on any of these two below given mobile number at any time.
|(094)-6644-6644||10 AM to 5 PM|
|(093)-1392-5342||10 AM to 5 PM|
the convenience of the users, Mobikwik has also provided the email id of the corporate as well as email response department. Users can also contact the Mobikwik centers situated locally. users can get the reply by simply posting his/ her query and sending it to below-mentioned email id-
Details of Mobikwik customer care email id-
Mobikwik customer care email id- [email protected]
s can send their query in written format at below given address-
Mobikwik registered office address details-
One Mobikwik Systems Private Limited
2nd Floor, Orchid Centre
Golf Course Road
Gurgaon, Haryana 122002. India.
Conclusion- The contact list details are not permanent so, If you are willing to get the latest details in the future then save a bookmark of this article to get the one-click access in the future. Recently Mobikwik has introduced few new numbers for the so that you can take help from the Mobikwik customer care services. The current list of live contact numbers have been updated.
- 1 Mobikwik Customer Care number all India
- 2 Different ways to contact Mobikwik customer care number
- 3 Working Mobikwik customer care number July 2018-
- 4 Mobikwik has different numbers for different states. With centralized numbers on which anyone can make the call.